Frequently Asked Questions
We have a sister company, Four Robins Ltd, that features some of our artistic projects. Our leather dog collars are also sold on Etsy under the Shop name FourRobins We also sell some our instrument straps and leather valet trays under the brand name Twin Saints on Amazon.com and on Etsy as TwinSaints. Twins Saints is a registered trademark of Four Robins Ltd.
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We make our leather trays using the same traditional leather working techniques that are used to make other rigid leather items like holsters. Our trays are wet-formed using a mold and harden as they dry. They are made entirely in the USA from leather tanned in the United States and steer raised in the United States.
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We make our trays using 8-9 oz vegetable tanned cowhide. The leather is about 1/8" thick, or the approximate thickness of two coins.
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We offer a 3 letter monogram on selected items. Most phrases and images can be interchanged between the other tray sizes, shapes, and colors in our store. For more information, please contact us attwinsaintsleather@gmail.com.
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At this time, we are able to offer a three letter monogram on some trays. As far as custom imagery or phrases, we can only offer customized phrases on orders of 10 or more of the same tray for an additional charge to have the embossing stamp made.
Contact us at twinsaintsleather@gmail.comfor pricing and additional information.
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To properly stamp the leather, it must be wet or damp. Our finished trays are dyed and polished. Wetting the tray after this point can discolor the tray or cause it to become misshapen. As such, we do not recommend stamping the trays yourself.
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Most of our items are made to order and ship within 3-5 business days by USPS First Class or Priority Mail. Within the US, items typically take 2-3 days to arrive after shipping. We also maintain a selection of our inventory on Amazon. These items are available for rush shipping via Amazon Prime. A full inventory of our items that can be fulfilled by Amazon can be found by searching for "Twin Saints Leather" on Amazon.com
* INTERNATIONAL ORDERS will have US POSTAGE paid in full. VAT's are not included in the purchase price. Please be aware that certain destination countries assess additional tariffs, handling charges, and VAT's that are not within our control and are the responsibility of the buyer. You may want to verify these charges with your local postal service before placing your order.* Your package may be held at your local post office for payment of tariffs, taxes, or VAT's.
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Most items can be returned for a refund within 7 business days of receiving your item(s). Please see our returns page for more information.